How to Select a Digital Conversation Solution

Live chat is one of the most valuable channels
for engaging, converting, acquiring, and retaining customers.

However, with so many options
to choose from it’s become challenging for
businesses to differentiate between vendors and
evaluate potential solutions against business
goals and requirements.

Use this guide to select and rank your business’s priorities, learn more about key considerations to keep in mind, and formulate a list of critical questions to ask potential live chat vendors.